Can I Play Spotify in My Business?
The short answer is no — and it could cost you thousands. Here's why, and what to do instead.
Spotify's terms of service explicitly state that all Spotify plans are for personal, non-commercial use only. This applies to Spotify Free, Spotify Premium, Spotify Duo, and Spotify Family. There is no Spotify plan that covers playing music in a business.
Playing Spotify in your shop, café, salon, restaurant, gym, or any commercial premises is a violation of Spotify's terms and a potential copyright infringement that can result in legal action from OneMusic (APRA AMCOS + PPCA) under the Copyright Act 1968.
The same applies to Apple Music, YouTube Music, Amazon Music, Tidal, and Deezer — none of them cover commercial use.
What Spotify's terms actually say
Spotify's Terms of Use are clear. Their service is licenced for personal, non-commercial entertainment only. You may not use Spotify to broadcast or play music in any commercial establishment.
This isn't a grey area or a technicality — it's a fundamental restriction of every Spotify plan.
"But I pay for Premium!" — It doesn't matter. Spotify Premium is a personal licence. Paying more doesn't change the terms. Even if you pay for multiple accounts, none of them cover commercial playback. You're still at risk.
What can happen if you play Spotify in your Business?
Playing Spotify commercially creates two separate legal problems:
1. You're violating Spotify's terms of service
Spotify can terminate your account immediately. While they rarely enforce this against individual businesses, you have no protection if they do.
2. You're playing unlilicenced music commercially
This is the real risk. The music on Spotify is owned by artists, songwriters, and record labels who are represented by OneMusic (APRA AMCOS + PPCA). Playing their music in a business without a licence is copyright infringement.
OneMusic actively contacts businesses across Australia. They send letters, make phone calls, and use music recognition technology like Audoo to detect unlicensed music. Penalties under the Copyright Act 1968 include damages, legal costs, and injunctions.
What about Apple Music, YouTube, or the radio?
| Music Source | Commercial Use Allowed? | Licence Still Needed? |
|---|---|---|
| Spotify (any plan) | ✗ No | Yes — full OneMusic licence |
| Apple Music | ✗ No | Yes — full OneMusic licence |
| YouTube / YouTube Music | ✗ No | Yes — full OneMusic licence |
| Amazon Music | ✗ No | Yes — full OneMusic licence |
| Radio (FM/DAB+) | ✗ Not for commercial premises | Yes — full OneMusic licence |
| CDs / Vinyl / USB | ✗ Personal use only | Yes — full OneMusic licence |
| Melodial | ✓ Yes — built for business | ✓ Included in subscription |
The real cost of playing Spotify in your Business
Even if you "get away with it" and use Spotify commercially, you still need a licence from OneMusic (APRA AMCOS + PPCA). Here's what that actually costs:
| Spotify + OneMusic | Melodial | |
|---|---|---|
| Music subscription | $168/yrSpotify Premium | Included |
| OneMusic licence | $300–$5,000+/yrvaries by business type & size | Included |
| Total annual cost | $468–$5,168+ | $119/yrmusic + licence included |
| Compliant with Spotify TOS? | ✗ No — violates Spotify TOS | ✓ Yes — built for commercial use |
| Certificate of Compliance | ✗ Not available | ✓ Instant download |
The legal alternative: Melodial
Melodial is a music streaming service built specifically for businesses. We own or directly licence every track in our catalogue — none of our music is registered with OneMusic (APRA AMCOS + PPCA) or any other collecting society.
That means your subscription is your licence. No OneMusic, no APRA AMCOS, no PPCA — no collecting society fees of any kind.
Certificate of Compliance included. Every subscriber gets an official certificate proving your music is fully licenced for commercial use. If OneMusic (APRA AMCOS + PPCA) or any licensing inspector contacts your business, show them the certificate. You're covered.
What about the music quality? Melodial's catalogue includes thousands of professionally produced tracks across 20+ genres — café acoustic, jazz, chill pop, lo-fi, upbeat dance, ambient, wellness, and more. This isn't elevator music — it's modern, high-quality background music designed for commercial environments. Listen for yourself →
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Frequently asked questions
Can I play Spotify in my shop if I have a Premium account?
What if OneMusic has already contacted my business?
Can I just play Spotify quietly and hope nobody notices?
What about playing Spotify through a Bluetooth speaker?
Is Apple Music any different?
What about playing the radio?
How is Melodial different?
Does Melodial have mainstream artists?
Stop risking it with Spotify
Fully licenced background music for your business $9.99/month or $119/year. Music and licence included. Start your free trial today — no card required.
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