Can I Play Spotify in My Business?

The short answer is no — and it could cost you thousands. Here's why, and what to do instead.

No — Spotify prohibits commercial use.

Spotify's terms of service explicitly state that all Spotify plans are for personal, non-commercial use only. This applies to Spotify Free, Spotify Premium, Spotify Duo, and Spotify Family. There is no Spotify plan that covers playing music in a business.

Playing Spotify in your shop, café, salon, restaurant, gym, or any commercial premises is a violation of Spotify's terms and a potential copyright infringement that can result in legal action from OneMusic (APRA AMCOS + PPCA) under the Copyright Act 1968.

The same applies to Apple Music, YouTube Music, Amazon Music, Tidal, and Deezer — none of them cover commercial use.

What Spotify's terms actually say

Spotify's Terms of Use are clear. Their service is licenced for personal, non-commercial entertainment only. You may not use Spotify to broadcast or play music in any commercial establishment.

This isn't a grey area or a technicality — it's a fundamental restriction of every Spotify plan.

"But I pay for Premium!" — It doesn't matter. Spotify Premium is a personal licence. Paying more doesn't change the terms. Even if you pay for multiple accounts, none of them cover commercial playback. You're still at risk.

What can happen if you play Spotify in your Business?

Playing Spotify commercially creates two separate legal problems:

1. You're violating Spotify's terms of service

Spotify can terminate your account immediately. While they rarely enforce this against individual businesses, you have no protection if they do.

2. You're playing unlilicenced music commercially

This is the real risk. The music on Spotify is owned by artists, songwriters, and record labels who are represented by OneMusic (APRA AMCOS + PPCA). Playing their music in a business without a licence is copyright infringement.

OneMusic actively contacts businesses across Australia. They send letters, make phone calls, and use music recognition technology like Audoo to detect unlicensed music. Penalties under the Copyright Act 1968 include damages, legal costs, and injunctions.

What about Apple Music, YouTube, or the radio?

Music Source Commercial Use Allowed? Licence Still Needed?
Spotify (any plan) ✗ No Yes — full OneMusic licence
Apple Music ✗ No Yes — full OneMusic licence
YouTube / YouTube Music ✗ No Yes — full OneMusic licence
Amazon Music ✗ No Yes — full OneMusic licence
Radio (FM/DAB+) ✗ Not for commercial premises Yes — full OneMusic licence
CDs / Vinyl / USB ✗ Personal use only Yes — full OneMusic licence
Melodial ✓ Yes — built for business ✓ Included in subscription

The real cost of playing Spotify in your Business

Even if you "get away with it" and use Spotify commercially, you still need a licence from OneMusic (APRA AMCOS + PPCA). Here's what that actually costs:

Spotify + OneMusic Melodial
Music subscription $168/yrSpotify Premium Included
OneMusic licence $300–$5,000+/yrvaries by business type & size Included
Total annual cost $468–$5,168+ $119/yrmusic + licence included
Compliant with Spotify TOS? ✗ No — violates Spotify TOS ✓ Yes — built for commercial use
Certificate of Compliance ✗ Not available ✓ Instant download

The legal alternative: Melodial

Melodial is a music streaming service built specifically for businesses. We own or directly licence every track in our catalogue — none of our music is registered with OneMusic (APRA AMCOS + PPCA) or any other collecting society.

That means your subscription is your licence. No OneMusic, no APRA AMCOS, no PPCA — no collecting society fees of any kind.

Certificate of Compliance included. Every subscriber gets an official certificate proving your music is fully licenced for commercial use. If OneMusic (APRA AMCOS + PPCA) or any licensing inspector contacts your business, show them the certificate. You're covered.

What about the music quality? Melodial's catalogue includes thousands of professionally produced tracks across 20+ genres — café acoustic, jazz, chill pop, lo-fi, upbeat dance, ambient, wellness, and more. This isn't elevator music — it's modern, high-quality background music designed for commercial environments. Listen for yourself →

Switch from Spotify in 3 minutes

1
Subscribe to Melodial — $9.99/month or $119/year. No contracts, cancel anytime.
2
Play Melodial exclusively — switch off Spotify, Apple Music, radio, or CDs during business hours.
3
Download your Certificate of Compliance — you're now fully licenced. No OneMusic fees needed.

Frequently asked questions

Can I play Spotify in my shop if I have a Premium account?
No. Spotify Premium is a personal use licence. All Spotify accounts — Free, Premium, Family, and Duo — are for personal use only. Playing Spotify in a shop, even with a business email, is a violation of their terms.
What if OneMusic has already contacted my business?
Subscribe to Melodial, switch to playing our music exclusively, and download your Certificate of Compliance. Then contact OneMusic to let them know you no longer require their licence. If you need help responding, email info@melodial.com.
Can I just play Spotify quietly and hope nobody notices?
You can, but you're taking a real risk. OneMusic (APRA AMCOS + PPCA) actively contacts businesses — they send letters, make phone calls, and use music recognition technology. If caught, you face backdated licence fees, damages, and legal costs under the Copyright Act 1968. For most small businesses, the fines far exceed the cost of a Melodial subscription.
What about playing Spotify through a Bluetooth speaker?
The device doesn't matter. Whether you play Spotify through a Bluetooth speaker, a Sonos system, a PA, or a phone speaker — if customers or staff can hear it in a commercial setting, it's a violation of both Spotify's terms and Australian copyright law.
Is Apple Music any different?
No. Apple Music, YouTube Music, Amazon Music, Tidal, and Deezer all have the same restriction — personal use only. None cover commercial playback. You'd still need a separate OneMusic licence on top.
What about playing the radio?
Playing the radio in a business still requires a licence from OneMusic (APRA AMCOS + PPCA). The radio station's broadcast licence only covers the transmission — not the public performance in your premises.
How is Melodial different?
Melodial is built from the ground up for commercial use. We own or directly licence every track — none of our music is registered with any collecting society. Your subscription includes both the music and the licence. No additional fees, no paperwork, no risk. $9.99/month or $119/year.
Does Melodial have mainstream artists?
No — and that's exactly why it's so affordable and why you don't need a OneMusic licence. Mainstream artists are registered with collecting societies, which triggers expensive licence fees. Melodial's catalogue is professionally produced background music designed for commercial environments.

Stop risking it with Spotify

Fully licenced background music for your business $9.99/month or $119/year. Music and licence included. Start your free trial today — no card required.

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